SYSTEMS INTEGRATION

What?
The process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole.
Why?
Systems integration is about adding value to existing disparate systems that will allow organizations to increase productivity by lowering the amount of labor, capital, energy or materials that go into producing goods or services.
How?
Systems integrators bring together discrete systems utilizing a variety of techniques such as application development, computer networking, enterprise application integration, business process management or manual programming.

ABOUT US





solutions

For over 25 years ATI Connect has been one of the leading systems integrators providing clients with voice and data applications supported by the highest level of professional services in the industry.

ATI Connect creates custom solutions to fill technology gaps within existing systems. Where current system interfaces are too limiting, we extend their reach. We can provide integration of unrelated systems, process automation services where automation does not currently exist, and custom reporting/reconciliation solutions.

Our goal is to improve your bottom line with integrated applications tailored to optimized business processes, customer experience, and workforce productivity. We consult, evaluate and investigate to ensure the solutions we provide match your needs.
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SOLUTIONS


"Efficiency is doing things right, while effectiveness is doing the right things."


When developing an application our philosophy is to ensure that our solutions are not only effective but efficient. There are several integrators that offer various solutions that can be efficient or effective but not always both. We make sure to take the time to fully understand your challenges in order to design a technology strategy that will work for you.
self service
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Self Service Applications
(IVR/IWR/ITR)

ATI Connect's Multichannel Self Service Platform makes it easier for your customers to do business with you. When you give your customers more options to reach you, to access account information, make a purchase or simply gain access to information you make it easier for them to do business with you. ATI Connect's Multichannel Self Service Platform is fully loaded with easy to plug in options for transacting business.

Speech

E-Mail

Web

SMS

Mobility

Workflow Automation
unified
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Unified Communications

ATI Connect Unified Communications Solutions tie together all of your communications services. No more worries about the interoperability of disparate solutions providing different services.

Telephone

Contact Center

Instant Messaging

Voice-Web Video Conferencing

Speech Recognition

Messaging for Email and Voice
firedragon
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FireDragon Intrusion Protection SW

Protect your business from modern day thieves with cutting edge security.

In the cyber security industry, “time is of the essence” becomes “time is the difference between a breach and an invasion”. Unlike other security products, FireDragon won’t drown you in a sea of intelligence and let you wade your way out. FireDragon pin-points and provides actionable intelligence, specific to your business and your malware attack. Find it first and stop it fast!

FireDragon combines behavior, memory and static analysis to reverse engineer malware with state of the art methodology to evaluate the impact of the malicious software and to assist you with understanding the impact of the malicious software to your organization and computing assets.

court solutions

Virtual Appearance

Tentative Rulings

Case Lookup

Jury Interactive
judge2 (Optimized)

Court Solutions

ATI Connect is a proven leader in system technology for the courts. We have a talented team of developers that are on hand to assist the court with custom Interface Solutions to the case management system, jury system or just about any database system.

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e-government
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E-Government Solutions

ATI Connect City, County, and State Technology Solutions improves local governments’ ability to communicate in an effective, timely manner with the people they serve.

The public demands the convenience and quick response that SELF-SERVE OPTIONS can fulfill versus traditional long-wait queues and live agents.

ATI Connect enhanced IVR is a cost-effective solution that can automate manual, time-wasting processes while saving money and improving customer satisfaction


Treasurer Tax Collector

Health & Human Services

Utilities

Public Works

CONTACT US


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Northern California/Headquarters
1350 Ocean Avenue
Emeryville, CA 94608
Central California
1400 Lone Palm, Suite C
Modesto, CA 95351
Southern California
121 W Lexington Ave, Suite 313
Glendale, CA 91203
Thank you for your interest in ATI Connect. All messages will be responded to on the next business day.

We are available:
Monday - Friday
8am - 5pm PST.

We will answer all inquiries from over the weekend on the following Monday.

For corporate headquarters, call 800-333-8394

To reach us via email, please contact us at Support or Sales.

OUR PARTNERS

NEC
ShoreTel
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Convergys
AVST