Voice Attestation: Voice Signatures Mandated by new California Law

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Voice Attestation: Voice Signatures Mandated by new California Law

A voice is a signature – unique and complex. It cannot be exactly duplicated, even by the most talented voice actor. Today voice attestation, also known as a telephonic signature or voice signature, provides one of the most secure, simple, and easily obtainable means of guaranteeing authenticity and safeguarding security. Voice attestation is becoming an accepted and powerful way to obtain an electronic signature just as the need for the convenience and security of an electronic signature becomes exponentially more crucial to government, non-profits, public corporations and private businesses.

California is rich but also poor

Some bad news hit California a couple of years ago. We had a sharp intake of breath collectively as our vision of ourselves as living in the land of golden abundance was severely shaken. Californians as a state discovered what some of us had secretly suspected… we were actually, according to a new study of poverty, the poorest state in the entire union! While we still have more billionaires than any other state, and plenty of rich or upper income people, particularly in the coastal cities and Napa and Silicon Valley – we also have a whopping 23.5% of the population living below the poverty line. Apparently the high taxes, high housing costs, high energy costs and high everything costs, are eating away at Californians’ paychecks. A dollar here buys less than that same dollar in Oklahoma. We may have higher average incomes than many states, but those are not enough to keep the wolf at bay. Additionally, many Californians are only working sporadically as the economic recovery is still sluggish in some parts of the state, particularly those that are inland or not beneficiaries of the tech boom.

Applying for aid is not always easy

This new way of measuring poverty, which takes into account many factors besides average state income, like taxes and the actual cost of living — is called the Supplemental Poverty Measure. This revision in our state’s poverty rate means that more people may need help than we had realized. While the economy is improving, many California families are experiencing food insecurity, or – in common parlance, they are hungry. The state’s CalFresh program, previously called “food stamps”, was created to help fight hunger, however, not nearly enough Californians are taking advantage. The poverty study also discovered that even in a state known as the technology whiz kid of the world, where the state government functions within a sophisticated tech infrastructure, California still has the lowest participation rates in food aid programs like CalFresh than any other state. The process of applying and being accepted into the program needed to become more efficient. Here’s where voice attestation comes to the rescue.

Senate Bill 297 will expedite applications with voice attestation

Senate Bill 297 in California mandates the Department of Social Services to develop an electronic data verification system for processing CalFresh applications. To expedite application and acceptance, state workers now must conduct interviews by phone and obtain telephonic or electronic signatures in lieu of written signatures. While a few applicants will still have to apply in person, possibly to clarify an eligibility question or for some extenuating circumstance like extreme age or disability, in which case they will be visited by a worker — the majority will be interviewed on the phone – saving time and money. A telephonic signature, voice attestation, will be the required John Hancock and these will be stored along with client data in lieu of paper applications. This change, while sweeping, is sure to benefit all Californians in need as it will make applying for CalFresh benefits simpler and less labor intensive for all involved – client and worker. These changes should also enable more Californians to access CalFresh since the process will be easier and more accessible, not actually requiring showing up and waiting in a long, dreary line at a government facility. Instead the applicant can call and be processed simply and quickly. Applicants can also use their laptops or tablets for electronic interviews. Both will require the creation of voice signatures and their storage.

ATI Connect will be at the Court Technology Conference (CTC) in September

Here at ATI Connect, we are in the business of building and enabling technologies like voice attestation in government including in the courtroom and in private industry. ATI Connect will be at the CTC Conference, the Court Technology Conference on September 22nd through the 24th in Minneapolis, Minnesota. Make sure to drop by our booth #723 to start a conversation about our solutions for courts.